About Us | Career

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OUR VISION

City Base Entertainment will inspire & create family memories worth repeating thru the highest level of family entertainment in the Southside San Antonio Community and surrounding areas.

OUR CORE VALUES

  • Integrity in the support of patrons and our people.
  • Accountability to operational excellence.
  • Passion to deliver the best in family entertainment.
  • Humility in learning and growing as a team.
  • Simplicity in product and service opportunities.
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    why it’s a fun and great place to work

    • As a cashier you’ll operate the box office selling movie tickets and Gift Cards to guests. You’ll also field questions about content, provide directions to the theatre, answer the phone, and inform guests about prices/policies.
    • Make certain guest service is friendly, helpful and fast
    • Complete ticket purchase transactions by:
    • Greeting each guest and identifying tickets requested
    • Reading a computer screen, operating a keyboard or dispensing manual tickets
    • Completing a credit card or gift card transaction or collecting cash and making accurate change
    • Thanking the guest
    • Ensure the security of all box office cash and tickets
    • Keep box office clean and well organized
    • Distribute and understand how to operate assisted movie going equipment
    • Enforce ratings to keep underage guests from accessing auditoriums with adult content
    • Perform daily box office maintenance duties and complete various reports as needed
    • Answer questions from guests and resolve any concerns
    • Assist with other functions as instructed by the General Manager
    • Uphold City Base Entertainment’s high standards and deliver entertaining company-wide programs
    • As a cashier, you’ll also be required to demonstrate:
    • Proficient guest service, administrative and follow-up skills
    • Comfortable communication and cooperation with guests, supervisors, peers, subordinates, vendors or partners
    • Ability to communicate and work effectively with guests in high-volume setting
    • Good verbal communication skills as well as math and cash handling skills
    • Ability to meet tight deadlines under minimal supervision
    • As a concessionist, you’ll sell fresh, appetizing and properly prepared food and beverage items to our guests. And smile a lot because, hey, you work in the movies. You’ll also maintain the cleanliness of the concession area and work fast as most concession sales occur 15 minutes prior to showtime. What’s a job without a little pressure, right?
    • Make certain guest service is friendly, helpful and fast
    • Pop popcorn, pour drinks and serve hot dogs, nachos, and other food items
    • Greet guests, assemble food orders, operate point-of-sale terminals and make accurate change
    • Transport bags of raw popcorn, cans/boxes of seasoning oil, syrup boxes, buckets of ice and other stock
    • Maintain cleanliness of entire concession stand including cooking equipment, counters, shelves, glass display cases, condiment areas, preparation areas and stock rooms
    • Perform daily concession maintenance duties
    • Answer questions from guests and resolve any concerns
    • Assist with other functions as instructed by the General Manager
    • Uphold City Base Entertainment’s high standards and deliver entertaining company-wide programs
    • As a concessionist, you’ll also be required to demonstrate:
    • Proficient guest service, administrative and follow-up skills
    • Comfortable communication and cooperation with guests, supervisors, peers, subordinates, vendors or partners
    • Standing, walking, lifting, twisting and bending on a frequent basis
    • Capability to communicate and work effectively with guests in a high-volume setting
    • Good verbal communication skills as well as math and cash-handling skills
    • Ability to meet tight deadlines under minimal supervision
    • As an usher, you’ll clean and maintain the auditoriums, restrooms and lobbies while controlling access to the theatre and the auditoriums. That’s right. You get the legendary task of tearing tickets. You’ll also assist guests by providing direction and answering questions. We’ll even help you with the answers.
    • Make certain guest service is friendly, helpful and fast
    • Maintain facilities that are clean, safe and in good repair
    • Provide an experience that is comfortable, distraction-free and picture-perfect
    • Control access to theatre by greeting, directing guests and tearing tickets
    • Enforce ratings to keep underage guests from accessing auditoriums with adult content
    • Monitor auditoriums for picture/sound quality, temperature, lighting and guest behavior
    • Create a constant presence inside and outside auditoriums to deter any disruptive conduct
    • Assist with crowd control and seating of guests in auditoriums
    • Clean lobbies, restrooms, auditoriums and all exterior and common areas of theatre
    • Answer questions from guests and resolve any concerns
    • Assist with other functions as instructed by the General Manager
    • Uphold City Base Entertainment’s high standards and deliver entertaining company-wide programs
    • As an usher, you’ll also be required to demonstrate:
    • Proficient guest service, administrative and follow-up skills
    • Comfortable communication and cooperation with guests, supervisors, peers, subordinates, vendors or partners
    • Standing, walking, lifting, twisting and bending on a frequent basis
    • Ability to present a calm demeanor that deters people from engaging in disruptive conduct while encouraging positive interaction with guests
    • As an City Base Entertainment facility maintenance manager, you’ll ensure the best possible out-of-home entertainment experience available. You’ll make daily, weekly and monthly inspections of the theatre that could result in routine maintenance and repairs. By routine we mean painting, carpentry and plumbing, etc. Plus, fixing concession equipment, seats and any related building components. You’ll also train the theatre’s facility assistant, who helps you with these duties.
    • Develop routine systems to guarantee constant monitoring of critical areas in theatre
    • Complete necessary repairs and schedule any repairs with vendors as needed
    • Report facility problems that can’t be immediately repaired to the General Manager
    • Provide constant attention to all safety issues, ensuring theatre emergency systems are operational through regular inspections and review of vendor maintenance contracts
    • Observe, direct and follow-up with janitorial service provider about cleaning duties
    • Manage the theatre’s variable operating expenses for maintenance, repairs and supplies
    • Uphold City Base Entertainment ‘s high standards and deliver entertaining company-wide programs
    • As a facility maintenance manager at City Base, you’ll also be required to demonstrate:
    • Solid mechanical skills and manual dexterity
    • Intermediate proficiencies in building trades such as painting, wallpapering, plumbing, fixing seats and repairing equipment
    • Excellent written and oral communication skills to clearly describe building issues to supervisors/colleagues
    • Extreme attention to detail to perform and document facility inspections
    • Proficient guest service, administrative and follow-up skills
    • Safe use of all cleaning materials in the theatre
    • Experience safely completing tasks with tools, ladders and lifts
      (Proof of work authorization is required upon hire)
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      Instructions: Please note that for purposes of this application, convictions include verdicts of guilty, findings of guilt, and pleas of guilty, nolo contendere and no contest. Do not include convictions that have been sealed, expunged, set aside, vacated, discharged and dismissed, or destroyed persuant to a court order. Please note that a conviction will not necessarily bar you from employment. The nature of the job for which you are applying, the nature of the offense, the length of time since the conviction and/or incarceration, the seriousness of the offense, your age at the time of the offense, and any rehabilitation will be considered. Before answering this question regarding criminal convictions, also refer to the specific state instructions below:
    • Please list any more employment history and reasons for leaving.
    • DISCLOSURE As a condition of employment, the Company may require a criminal background check. In order to be considered for any theater managerial positions, Corporate positions, and some other field positions, you must successfully pass a criminal, driving record, and/or financial background check. Further information will be provided if applicable. If accepted for employment, I understand that the use of illegal drugs, alcohol, and inhalants will be prohibited and I agree to submit to drug testing to detect the use of illegal drugs and alcohol at any time during employment. I also agree to comply with all other company policies, procedures, rules and regulations made known to me at the time of employment or any other times thereafter, and to perform all duties assigned to me to the best of my ability. AT-WILL-EMPLOYMENT If you become an employee of City Base Entertainment, your employment will be employment “At-Will.” This means that either you or the Company may terminate the employment relationship at any time with or without cause or advance notice, and the Company may also change the terms and conditions of your employment with or without cause or advance notice. By my signature below, certify that I have read and understood the information and instructions in this employment application, and I verify the truth and accuracy of the statements I have made in this application. I further understand that City Base Entertainment will rely upon the accuracy of these statements in making its hiring decision, and that any false statement or material omission will be grounds for denying or terminating employment.